Bakersfield Adult SchoolLearn everything you need to know about the program and how to take the first step toward enrollment.
Program Overview
The Medical Receptionist Program is tailored to prepare individuals for a rewarding career as a frontline professional in healthcare administration. This program offers a comprehensive curriculum that focuses on the unique skills and knowledge required to excel in a medical receptionist role. Whether you are entering the healthcare field for the first time or seeking to enhance your administrative skills, this program provides a structured pathway to develop the expertise needed to efficiently manage front-office responsibilities in a medical setting.
Program Highlights
Medical Terminology: Develop a strong foundation in medical terminology to effectively communicate with healthcare professionals, patients, and other staff members.
Appointment Scheduling: Acquire skills in managing appointments, coordinating schedules, and maintaining an organized and efficient appointment system in a medical office.
Patient Registration and Intake: Learn the procedures for patient registration, including gathering essential demographic and insurance information, ensuring accurate and complete records.
Health Insurance Basics: Understand the basics of health insurance, including verifying coverage, processing claims, and assisting patients with insurance-related inquiries.
Electronic Health Records (EHR) Systems: Gain proficiency in using electronic health record systems, ensuring accurate and secure documentation of patient information and medical histories.
Patient Communication: Develop effective communication skills for interacting with patients, providing information, addressing inquiries, and maintaining a professional and empathetic demeanor.
Medical Office Ethics: Explore ethical considerations in a medical office setting, emphasizing confidentiality, privacy, and maintaining the highest standards of professionalism.
Handling Emergencies and Difficult Situations: Acquire skills in handling emergencies and difficult situations, including patient concerns, complaints, and urgent medical situations with composure and professionalism.
Medical Office Software: Learn to use medical office software for tasks such as billing, scheduling, and record-keeping, ensuring efficiency and accuracy in administrative processes.
Cultural Competence: Explore cultural sensitivity and diversity awareness to provide inclusive and respectful service to patients from diverse backgrounds and communities.
Courses included in this Certificate Program
